Fantastic Post, one of the primary variables in providing culturally sensitive care is proper and efficient communication. "Miscommunication is a frequent problem in healthcare and hospitals." Having excellent verbal communication is a plus within the healthcare setting, but that alone is not enough. The most obvious issue with communication is often language barriers. "Although interpreters should alway be available, either in person or by telephone, they are not always used or available." Quite often, miscommunication between health care professionals and their patients often has nothing to do with ethnic backgrounds. One action in preventing misunderstanding is to avoid the use of idioms. It is also highly important to pay attention to patients
