When calling my kids' doctor's office, I expect to get a call back promptly within an hour of me calling and leaving a detailed message. Usually I get a call back from the kids' nurse. When returning my phone call it's pretty friendly and I can usually get my kids in the same day. Calling the doctor's office, I expect to get my kids' dx without having to go to the ER or the urgent care clinic. In future references when handling scheduling a pt. no matter how my day is going to not let that effect my attitude towards patients. When scheduling a pt. I need to know what are they making an appt for, what are the symptoms they are experiencing, and how long have the symptoms been going on?
I know in the hospital the unit can get chaotic within
I know in the hospital the unit can get chaotic within