Discuss three performance metrics that you would utilize as a healthcare leader to determine the effectives of your operation.
Patient Wait Time
First impression last, they said. The time between checking in and seeing a provider indicate many things: proportionality of staff and patient’s ratio, efficiency of care flow, competency of healthcare workers, scheduling, the level of readiness to respond to mass casualty and so on. The CDC reported that between 2003 and 2009, mean wait time to see a provider increased 25%, from 46.5 minutes to 58.1 minutes (Hing & Bhuiya, 2012, para. 3). If a hospital or clinic can beat that 45 minutes, that means they are doing fine. There are clinics that I have work with which instructs the patients that if
Patient Wait Time
First impression last, they said. The time between checking in and seeing a provider indicate many things: proportionality of staff and patient’s ratio, efficiency of care flow, competency of healthcare workers, scheduling, the level of readiness to respond to mass casualty and so on. The CDC reported that between 2003 and 2009, mean wait time to see a provider increased 25%, from 46.5 minutes to 58.1 minutes (Hing & Bhuiya, 2012, para. 3). If a hospital or clinic can beat that 45 minutes, that means they are doing fine. There are clinics that I have work with which instructs the patients that if