Managed the day to day Service Level Agreements within the NSW and ACT Region, including SACL, QANTAS, DIBP, Canberra Airport, Australian Parliament House, Port Macquarie Airport, Coffs Harbour Airport, Ballina Airport and other Government sites.
Oversaw serviced contracts for deployment and maintenance of EDtS, EDX-2is, aTix, AX, CXS, WTMD's