Mediation: This is a process whereby a neutral or a third party that is independent, facilitates discussion between the aggrieved parties. The mediator now helps to reach a solution to the conflict that can be acceptable to the parties. This function is carried out through joint sessions and separate meetings with the parties; helps both sides to define the dispute clearly and ensures that each party’s position is understood as he moves closer to the solution. It gives room for the dispute to be resolved peacefully and out of court. During mediation, the wrong or right party is not determined, but rather objective measures to resolve the conflict is established that leads to the mutual satisfaction. The mediator does not have the authority to compel any of the disputants to settle or decide on settlement.
Positive and Negative Situations in Conflict Resolution Conflict can turn to be destructive if mishandled, leading disputants to develop negative feelings for each other and spend energy on issues that could be well spent on other things. It is associated in deepen differences, leading people …show more content…
Bremner; - et al. (2014) defines conflict as any “interaction that involves the negotiation of differences, whether it is cognitive or emotional” (p. 159). They were candid in this definition based on their study among students in Hong Kong; where students observed, tend to steer away from confrontation, particularly emotional conflict, in their dealing with one another. According to Fadipe (2000), conflict is a form of disagreement in an establishment existing between individuals or groups that have reasons to interact either formally or informally. Miller and King (2005) also defined conflict as a disagreement between two or more individuals or groups over common goals. However, conflict is a process that involves two or more opposing parties or
Positive and Negative Situations in Conflict Resolution Conflict can turn to be destructive if mishandled, leading disputants to develop negative feelings for each other and spend energy on issues that could be well spent on other things. It is associated in deepen differences, leading people …show more content…
Bremner; - et al. (2014) defines conflict as any “interaction that involves the negotiation of differences, whether it is cognitive or emotional” (p. 159). They were candid in this definition based on their study among students in Hong Kong; where students observed, tend to steer away from confrontation, particularly emotional conflict, in their dealing with one another. According to Fadipe (2000), conflict is a form of disagreement in an establishment existing between individuals or groups that have reasons to interact either formally or informally. Miller and King (2005) also defined conflict as a disagreement between two or more individuals or groups over common goals. However, conflict is a process that involves two or more opposing parties or