Market Basket Chaos
Megan M. Brown
Professor Sangster
Adler University
Market Basket is a part of the super market industry who competes with other super market chains to ensure quality customer service and extremely low prices (). Market Basket employees seemed to love the organization in which they work for. Market Basket created a structured culture that was familiar with all employees and emphasized recognition for good behavior and performance (). Market Basket took pride in its employees constantly showing them appreciation. Market Basket was operating just fine until the problem with Arthur T. arose. Arthur T. worked for the company for over 40 years and even held the position as the company’s CEO. Arthur T. was the son of Mike who took over when Mike passed away. Mike was the son of the original owner who acquired stakes to the company (). Mike had a huge success with Market Basket by opening more stores and helping the community. A problem eventually rose between Arthur T. and Arthur S. who were also family members. The two Arthurs were battling for stakes within the company as well as trying to remove Arthur T. from the CEO position. Word spread …show more content…
of taking advantage of having no oversight and entering improper business deals with his wife and brother in law (). All the fall out that occurred within Market Basket could have been avoided if the family would have dealt with the issue outside of the organization and not brining vendors and employees into the mix. The family took the issue to court and judicial officials stated to give Arthur T. his authority as CEO back as well as his 50.5% stake of the company. If the family would have hired other shareholders besides family to be a member of the board, this whole issue may have been avoided. If the family issues would have been kept out of the Market Basket super markets, the organization would not have lost money due to protesting employees and
Megan M. Brown
Professor Sangster
Adler University
Market Basket is a part of the super market industry who competes with other super market chains to ensure quality customer service and extremely low prices (). Market Basket employees seemed to love the organization in which they work for. Market Basket created a structured culture that was familiar with all employees and emphasized recognition for good behavior and performance (). Market Basket took pride in its employees constantly showing them appreciation. Market Basket was operating just fine until the problem with Arthur T. arose. Arthur T. worked for the company for over 40 years and even held the position as the company’s CEO. Arthur T. was the son of Mike who took over when Mike passed away. Mike was the son of the original owner who acquired stakes to the company (). Mike had a huge success with Market Basket by opening more stores and helping the community. A problem eventually rose between Arthur T. and Arthur S. who were also family members. The two Arthurs were battling for stakes within the company as well as trying to remove Arthur T. from the CEO position. Word spread …show more content…
of taking advantage of having no oversight and entering improper business deals with his wife and brother in law (). All the fall out that occurred within Market Basket could have been avoided if the family would have dealt with the issue outside of the organization and not brining vendors and employees into the mix. The family took the issue to court and judicial officials stated to give Arthur T. his authority as CEO back as well as his 50.5% stake of the company. If the family would have hired other shareholders besides family to be a member of the board, this whole issue may have been avoided. If the family issues would have been kept out of the Market Basket super markets, the organization would not have lost money due to protesting employees and