Worker identity and worker relationships form and are formed by the level of communication between the workers (Thomas, 1996.) Kerrie must come up with a solution to these issues. Organizations are both needed and resented by their members in that they are useful as engines of process, but are sometimes impediments to innovation and speed (Lester, Parnell, 2006.) A great responsibility has been placed on Kerrie’s shoulders, so she feels alone and attacked when the senior management is against the idea of the cost reduction. When Kerrie read the notes on the senior management team interviews, she said to herself, “You are a star that everybody loves when the business is doing well, but when times get rough, everybody’s first response is to take care of themselves.” ReferencesLester, D., & Parnell, J. (2006). Organizational Theory. Cincinnati, OH: Thomson. Thomas G. Business communication and diversity in the workplace: a guest editorial. Journal Of Business Communication [serial online]. October 1996;33:371-374. Fawcett S, Clinton S. Enhancing Logistics to Improve the Competitiveness of Manufacturing Organizations: A Triad Perspective. Transportation Journal (American Society Of Transportation & Logistics Inc) [serial online]. Fall97 …show more content…
In order to function properly, there must be compatibility amongst the people of the organization, their systems, machinery, and information. Scientific management is the process of discovering the best, most efficient way to perform tasks. The more researchers became interested in studying, the greater the need became for a theory of management (Lester, Parnell, 2006.) Mary Parker believed that the goals of workers and employees should be compatible. Chester Barnard advocated that organizations were complicated systems of coordinated human actions. Cooperation dictated forgoing your own personal desires, a common purpose, and communication. Marketing doctrine refers to a firm’s unique principles, distilled from its experience, which provide firm-wide guidance on market facing choices (Challanga, Murtha, Jaworski, 2014.) Henri Fayol, a French engineer, felt that all organizations needed managers. Fayol proposed a set of guiding principles for managing an organization that is highly recognized. The guiding management principles had a common pattern of revolving around kindness, justice, and communication. The unity of direction is the principle that all members of a group work towards the same objective. For this organization, the objective was to develop a plan to reach the 15 percent cost reduction by the end of the year. During the first meeting, there was tension among the senior management team. The announcement