Jeanette M And The Phone Call Case Study

Great Essays
New York City College of Technology
City University of New York
Law and Ethics Case: Jeanette M. and the Phone Call

Erica Rotstein

October 7, 2017

Professor Bonsignore
HAS 3560 -Legal Aspects of Health Care

Abstract
The advancement in the field of medicine over the years has led to doctors and health care providers having more responsibilities on their hands. This brings into question what should and shouldn’t be done, as well as what is morally and ethically right. However, this isn’t so cut and dry. Each case is unique and has its own details as to how the alleged incident came into play. Therefore, each case needs to be analyzed in detail and reviewed before deciding who is at fault and to what degree they deserve to be punished. In the situation of “The Case of Jeanette M. and the Phone Call” adapted from chapter one of “Medical Law and Ethics” written by Bonnie Fremgen, it describes a medical situation that resulted in the death of an elderly women. The ethical and or legal issues in
…show more content…
(2008, September 17). Retrieved October 03, 2017, from http://www.mdmag.com/journals/cardiology-review-online/2006/september2006/september-2006-gustafsson

Fremgen, B.F. (2016). Medical law and ethics (5th ed.). Upper Saddle River, New Jersey: Pearson Education, Inc.

Heart Failure - Symptoms. (2017). Retrieved October 03, 2017, from https://www.webmd.com/heart-disease/heart-failure/tc/heart-failure-symptoms
Medical Secretary. (2017). Retrieved October 03, 2017, from https://www.sokanu.com/careers/medical-secretary/
Richards, E. P. (2017). Civil Law. Retrieved October 03, 2017, from https://biotech.law.lsu.edu/books/lbb/x27.htm
Staff, L. (2007, August 06). Negligence. Retrieved October 03, 2017, from https://www.law.cornell.edu/wex/negligence

What Are the Job Duties of a Medical Receptionist? (2015). Retrieved October 03, 2017, from

Related Documents

  • Superior Essays

    Dorrough V. Wilkes (2002)

    • 1733 Words
    • 7 Pages

    NUR 714 Legal Case Study Analysis Paper Dorrough v. Wilkes (2002) No 2001-CA-00117-SCT Jonathan R. Heshler California University of Pennsylvania NUR 714 Legal Case Study Analysis The purpose of this paper is to analyze and review the case of Dorrough v. Wilkes (2002). This civil case involved a female patient (Gwendolyn Wilkes) presenting to the emergency room at Boliver County Hospital, being misdiagnosed and discharged by Dr. Dorrough, dying the next day at another hospital after emergency surgery and the patients husband and son bringing a wrongful death medical malpractice action suit forth.…

    • 1733 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    Chapter four, titled Contracts and Intentional Torts, pertains to the various laws surrounding physician and patient relationships. A major case that is presented in the chapter pertains to a woman’s false imprisonment by a physician. The case is known as Stowers v. Wolodzko, and it outlines the physician’s rights versus a patient’s rights in a legal lawsuit. The case depicts the restriction of a person’s freedom, assault and battery, and malpractice.…

    • 502 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    All these three aspects work together to render the best services to the patient. This process led to the death of the patient either due to the procedure used or other reason not discussed in this case. However, strict compliance with best practices and the law are the only standard measures to determine where a practitioner is at fault. In this case, Finnerty did not comply with policy and law to ensure that she was not responsible for the patient death. Any non-compliance would either damage the credibility of the hospital as well as the failure to convince that such faults did not amount to the death regardless of the missing evidence.…

    • 1117 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Usually we hear of stories where physicians get sued because they fail to abide by a patient’s wishes, however, the article “All-Time Craziest Frivolous Lawsuits”, (Krane 2014), discusses how a physician was sued for abiding to a patient’s wishes. The article provides insight into how some malpractice lawsuits impact physicians who try to provide patients with standard of care, only to have care refused by them and then later have legal action taken against them for complying with their wishes. The author best explains how physicians are affected by malpractice lawsuits in stating, “The assault on their reputations and the emotional upheaval they face can be traumatic even when the lawsuit is obviously fraudulent” (Krane, 2014, p. 1). This particular article discusses the story of a man who cut his hand off because he “saw the number ‘666’ written on it and stated that he heard voices which told him to cut it off. When the on-call surgeon was called in for a consult, the patient stated that if the surgeon reattached his arm, “he would cut it off again” (Krane, 2014, p. 1).…

    • 401 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    ETHICAL ISSUES IN HEALTH WORKERS IN PRIMARY HEALTH CARE G.Panova, B.Panova, N.Panov, N.Velichkova FMN-University, Goce Delcev''-Stip, Macedonia www.gordana.panova @ ugd.edu.mk Introduction: The medical ethics as an important part of clinical practice, and its application in practice in primary health care facilities. Aims: The ethical dilemma is part of everyday clinical practice in health institutions in R.Makedonija. Purpose the paper is to determine the existence of ethical dilemmas in primary care and use of the content Bioethical science.…

    • 301 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Test Item #2: The definition of the word autonomy means to be self-determined or to have free will. Patients, who are competent and are of an appropriate age, all have the ability to be autonomous when it comes to making decisions about their healthcare.…

    • 843 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    I am a Student Paramedic with the East Of England Ambulance NHS Trust and this essay will look reflectively at an incident I attended during the course of my duties. The assignment will reflect on the moral, ethical and legal aspects of pre-hospital care that challenged me during this particular emergency. Reflective practice is a requirement of the Health and Care Professions Council (HCPC, 2014). Rolfe, Freshwater and Jasper (2001) state, “we learn by doing and realising what came of what we did”.…

    • 661 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Ethical Issues In Nursing

    • 1349 Words
    • 6 Pages

    Pamela Warrick once said, “The difference between moral dilemmas and ethical ones, philosophers say, is that in moral issues, the choice is between right and wrong. In ethics, the choice is between two rights.” In today’s world with much technological advancement in technology and medicine, nurses are faced with many key issues and problems in the course of their practice that have the prospective to significantly influence their career. A major issue that most nurses and other healthcare givers in general irrespective of department or unit encounter is ethical issues. These ethical issues, even though may sometimes attract vague scrutiny, nurses faced with problems such as ethics, no matter how little, often times feel uneasy, troubled, and…

    • 1349 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    The Case of Jeanette M. and the Phone Call The Case of Jeanette M. and the phone call describes a situation as follow. Jeanette, an 80-year-old widow, early in a morning called her physician because she had shortness of breath. The physician was busy and Jeanette explained her condition to the receptionist. At the time of the call, the elderly woman did not have any other health problems so the receptionist said she will pass the message to the physician.…

    • 938 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Health Care Ethics Committee Introduction An advisory board whose purpose is to facilitate discussion and consultation on ethical issues arising in during patient care is a health care ethics committee (Pozgar, 2016, p. 159). Health care ethics committees act as a resource for patients, families and staff. In the 1960, health care ethic committees began to emerge in the United States. The landmark case of Quinlan in 1976 played a major role in health care ethics committee becoming more prominent.…

    • 1542 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    Abstract Law is formed for a motive and it regulates in many areas like medicine, before practicing any medical procedure or conducting a form of administrative position each medical specialist or non-medical specialist operative must comprehend a difference between ethical or unethical. Ethical and Unethical plays a significant role in our humanity every way it is whether up to how you want to approach it. According to “The case of Jeanette M. And the phone call” altered from the beginning of chapter 1 of “Medical Law and Ethics” inscribed by Bonnie Fremgen, it exemplifies how a medical receptionist and the doctor action resulted in death of Jeanette M. This case falls into so many categories of violations and code of ethics such as being…

    • 1195 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Stephanie has operated outside her scope of practice as a medical assistant (MAs). Many healthcare organizations hire MAs to reduce cost, improve patient care and to supplement the work of other healthcare professionals (Gray, Harrison, & Hung, 2016). Some of the clinical duties of MAs include taking a medical history, instructing patients about medication and authorizing prescription refills as directed by the physician (American Association of Medical Assistants, 2017). Medical assistants were not given authority or privileges by the American association of medical assistant to prescribe medication or practice as a provider. Mrs. Stephanie engaged in an unethical practice which could cost her to lost her job.…

    • 130 Words
    • 1 Pages
    Improved Essays
  • Great Essays

    • Introduction : Congestive heart failure (CHF) is specifically known as congestive cardiac failure (CCF) in the scientific papers. The term ‘’CHF’’ describes a debilitating condition in which the heart 's function as a pump is unable to deliver an adequate amount of rich-oxygen blood to the rest of the body and the fluid builds up in the body and other organs making the heart congested. CHF results from any structural or functional cardiac disorder that weakens the pumping ability of the heart, for instance, congestion of the arteries or a general weakness of the heart muscle caused by having unhealthy life styles. CHF is classified into two types: systolic dysfunction and diastolic dysfunction. The patients who have heart failures commonly experience the symptoms like breathlessness, excessive tiredness, leg swelling, etc.…

    • 1857 Words
    • 8 Pages
    Great Essays
  • Improved Essays

    Reference: ETHICS IN MEDICINE. University of Washington School…

    • 920 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    In a discussion about the Hippocratic Oath (“the Oath”), we consider the opposing perspectives presented by Robert Veatch in The Basics of Bioethics and Daniel Sokol, a medical ethicist who authored the BBC article, A guide to the Hippocratic oath. In this essay, we answer the question of whether the Oath is relevant as a universal code of ethics for today’s physicians. I argue that the Hippocratic Oath does not appear to be relevant to modern medical practice because 1) its philosophical basis is limited to its historical context and 2) it contains problematic language; however, the Oath does contain statements about the duty of a physician to a patient that can create the basis through which to construct a modern, relevant code of ethics…

    • 1230 Words
    • 5 Pages
    Improved Essays