Listening is more than just hearing, it requires focus and attention to detail. It is absorbing the information as well as interpreting how it is told, this is done by focusing on the details, such as vocabulary, voice, and body language. Essentially, verbal and non-verbal messages. Our listening skills rely on the degree of which we grasp and comprehend these messages. (Skills You Need, n.d.) How this skill can be useful is when instructions are given by your supervisor, if these instructions are not listened to and followed as given, that can lead to mistakes and frustration or irritation. Website, Skills You Need has a useful page about listening skills, it provides 10 principles that will improve your listening skills, …show more content…
(Kelchner, n.d.) Negotiations are done in numerous situations, but a common example in business would in buying property. Terms of the sale are negotiated between the seller and buyer on topics such as, price and closing costs. For some helpful tips and aspects that will improve negotiation skills, visit http://smallbusiness.chron.com/top-ten-effective-negotiation-skills-31534.html
Giving and receiving feedback is a fundamental requirement of a manager or supervisor. Evaluation is an important part of the job, therefore, it is crucial that a leader know how to give positive and constructive feedback. An occurrence when feedback is given by a manger is performance reviews. Each aspect of an employee’s work is assessed categorically, then commented on. Resources are available with instruction on improving feedback, one I specifically liked was …show more content…
One of the most important aspects in an interview is knowing what you are looking for in a candidate. One example, apart from a job interview, would be looking for someone to assign to a special project; conducting interviews to assess your employee’s strengths is an effective way to choose the best person for the job. I found some useful pointers on http://www.skillsyouneed.com/ips/interviewing-skills.html, there are skill-building facts and it also provided some warning signs to look for when conducting