Food serves us as the basic need in living. It is always pleasant especially in a hectic and busy lifestyle, when someone is able to provide us meals without the need of us preparing it. It is perhaps the reason why restaurants and cafes in a city have been the center of attention among people. The need to spend time to prepare meals for family is no longer required since a short drive to any nearby restaurant could serve the meals of the day instantly. Moreover, a restaurant or a café nowadays is not just an eatery but also a meeting hub among people. People tend to spend their leisure time with their family, friends or even colleagues at restaurants and cafes (Astuti & Hanan, 2010). Besides serving meals to satisfy people’s hunger, restaurants
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The observation was conducted on a Saturday afternoon from 3pm to 6pm. The time frame selected for the observation was due to the peak hour of the business in the restaurant. Hence, within the selected hours of observation, it was expected to observe and compile sufficient behaviors which are later classified and clustered into several themes. The layout of the restaurant is attached in the appendix.
Subjects
The focus of study was directed to participants who were 12 years and above. Children were not the focus of the study as not many them dine in the restaurant. No special characteristics were observed for this study.
Procedures
The old town kopitiam had tables both in and outside the restaurant. However, the tables provided outside of the restaurant were only a few. Therefore, I chose to sit inside the restaurant, to get a full view in the restaurant, thus to ease my observation. To avoid suspicion on me, I pretended to be one of the customers in the restaurant by ordering a drink. I also kept myself busy with a book so that people will not suspect me for being in a restaurant for a long hour. The observed behaviors were recorded in a note form. The field note (frequency table) is attached in the appendix which was used as a reference for the
The observation was conducted on a Saturday afternoon from 3pm to 6pm. The time frame selected for the observation was due to the peak hour of the business in the restaurant. Hence, within the selected hours of observation, it was expected to observe and compile sufficient behaviors which are later classified and clustered into several themes. The layout of the restaurant is attached in the appendix.
Subjects
The focus of study was directed to participants who were 12 years and above. Children were not the focus of the study as not many them dine in the restaurant. No special characteristics were observed for this study.
Procedures
The old town kopitiam had tables both in and outside the restaurant. However, the tables provided outside of the restaurant were only a few. Therefore, I chose to sit inside the restaurant, to get a full view in the restaurant, thus to ease my observation. To avoid suspicion on me, I pretended to be one of the customers in the restaurant by ordering a drink. I also kept myself busy with a book so that people will not suspect me for being in a restaurant for a long hour. The observed behaviors were recorded in a note form. The field note (frequency table) is attached in the appendix which was used as a reference for the