1. Introduction
Humanity has come a long way through the natural process of evolution as a species since the ages of hunter-gatherers, and has, consequently, pursued the notion to improve its standards of living as it became more exposed to new environments as well as a variety of ideologies to maximise its marginal social benefit-giving rise to the consciousness of a need for structure and organisation within a community for effectiveness and productivity to take place. As a result, the aftermath led to the establishment of concepts such as public administration as well as bureaucracy amongst many others. Although formerly introduced by Max Weber, the bureaucratic theory has …show more content…
In the same vein, bureaucracy could be perceived as the “rule by officials in public institutions in such a way that impersonal rules are enforced without having due regard for either the clientele, the values of the citizens, or the aims of the elected representatives as expressed by political office-bearers” (Hanekom, S.X & Thornhill, C, 1983:72). In a nutshell, the researcher describes “bureaucracy” as a reference to the hierarchy of authority within the offices of government to coordinate the activities of the specialized office and to assimilate their jurisdictional authority to achieve productivity and effectiveness. In other words, it is principles put in place for all public functionaries to adhere to as everything is “done by the book” with precision and extreme caution. Moreover, “bureaucracy” exists within, but is not limited to, those public functions that remain intact irrespective of changes of political …show more content…
Furthermore, Baker R.J.S (1972:17) believes that public administration is concerned with (amongst other priorities) the “legality, authority, responsibility, persuading, direction and control…organisation and negotiation, and the elaboration of organisation structures” within an institution. Consequently, the writer holds the opinion that public administration as an activity encompasses the implementation of government policy that is concerned with providing for the needs of the civil society, mainly through the three levels of government being central, provisional as well as the local