Fundamental Techniques In Handling People, By Andrew Carnegie

Great Essays
Part One:
Part one of this book teaches us the fundamental techniques in handling people, and the first of these techniques is that we shouldn't criticize or condemn others. Carnegie shows through various examples that instead of criticizing people we should first try to understand them and understand why they behave as they do. The next principle of part one is to give honest and sincere appreciation. It builds off of the first principle because instead of criticizing people you should appreciate them and ultimately they will be successful. Also you should lean more towards honest sincere compliments instead of meaningless flattery because eventually people will see through your flattery. The third and final technique is to arouse in the other
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Instead of trying to defend the fact that you're wrong and dig yourself into a deeper hole you should admit your wrongdoing. When you admit that you're wrong quickly and empathetically it shows that you are aware of your mistake and intend on being responsible and fixing them.
Principles 4-6:
The fourth of these principles would be to begin in a friendly way. Similar to the first principle if you approach someone with the intent of being hostile or angry towards them they will only reciprocate your gesture. If that happens then both people will be in argument mode and refuse to hear the other's opinion. So instead you should begin the conversation in a friendly way and maybe even realize that your differences aren't as great as you thought. The next principle is to get the other person saying "yes" immediately. Instead of beginning a conversation with disagreements you should begin with something you agree upon so that they are in a more accepting attitude. The sixth principle is to let the other person do a majority of the talking. Most people try to argue their case until they convince the other person that they're right, when they really should be hearing the other side of the story. If you disagree instead of explaining

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