Fresenius Medical Care North Americ A Case Study

Improved Essays
Fresenius Medical Care North America (FMCNA) is the premier health care company focused on delivering the highest quality care for people with renal and other chronic conditions. As the world’s only vertically integrated renal company, FMCNA also offers specialty pharmacy and laboratory services, as well as manufacturing and distributing the most comprehensive line of dialysis equipment, disposable products and renal pharmaceuticals. Around the world, FMCNA cares for more than 290,000 renal patients in a global network of more than 3,400 dialysis clinics. At the same time, operating more than 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables (Fresenius Medical Care. (2016). Company Profile | Fresenius Medical Care. Retrieved from https://fmcna.com/company-profile/).
ISO-9000
“International Organization for Standardization (ISO) is an independent, non-governmental international organization with a membership of 162 national standard bodies. Through its members, it brings together experts to share knowledge and develop
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This step is crucial because top management communicate the strategies and goals of the company to all employees. Ensuring management knows the benefits of such certification can help drive their commitment to the implementation of an ISO 9000 certified QMS. For FMCNA ISO 9000 certification will add credibility to its business by demonstrating that FMCNA’s products and services meet the expectations of its customers. This certification also helps to implement quality controls over products and services to maintain consistency, lower costs in production and associated costs in poor quality, increases productivity, improves relations with regulatory agencies, and gives consumers confidence that FMCNA’s products and services are reliable, safe and of good quality (MacNicoll,

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