Excel Logistic Services (ELS) was found in year 1989. It is a large national retail chain, which is a subsidiary of Excel and Co. ELS became a separate unit in 1989. ELS focus on the receiving process in the distribution centre and describe the introduction of SPC methodology. The ideas discuss run charts, Pareto diagrams, and control limits. ELS operated a network of more than seven Warehousing and Distribution Centre (WDC). This case can be used to introduce statistical process control (SPC). SPC has been used in manufacturing settings for measurable variables.
These are some of the appropriate process control charts to see if the process is control. The below measures also ensures that more than 99 percent of the days have less …show more content…
A run chart displays the change of proportion defective over time. The run chart shows how the proportion defective varies day by day in the receiving area. It also provides more information than a histogram when we evaluate the quality. A run chart can also be used in identifying the patterns which can provide some indication of the quality problem. We evaluate the proportion defective (column J, sheet receiving) and plot it by day as shown in the sheet Chart 1 for each data point.
Constructing a p-Chart
With reference to the run chart we can conclude that the performance in the receiving function varies significantly from day to day. We need to construct a control chart to evaluate this. A control chart has a set range of acceptable variability in the process performance around its average. Any variability within the range is accepted as inherent variability and it is concluded that there is insufficient evidence to look for an assignable cause. Any variability outside this range is regarded as a sufficient evidence to look for an assignable cause.
The range is set within a control band with the limits of the control band defined as follows:
Lower control limit = Mean - …show more content…
Thus, it is probably a good idea to bring the slotter process under control and then work on improving performance. An issue that arises is the evaluation of control limits for the future because the current control limits were evaluated using two points that are out of control. One option is to simply delete the out of control points and recalculate the control limits to be used in the future. In the case of the slotter, we would delete the entries for 6/6/99 and 6/21/99 and repeat the above evaluation to obtain new control