I enjoyed reading this paper written by Kristen Whetsel, I found it to be well written, informative, and relevant. The tone conveyed in this paper is of someone who is passionate and committed to making a difference in patients’ lives as well as helping to reduce the overall cost for the health care organization. The statistics were well researched and the purpose of the paper was clearly stated. Prior to reading this paper I was unaware that congestive heart failure (CHF) was the number one cause of readmission to the hospital and was associated with such astounding costs. The ideas outlined in Kristen’s plan of action sound like objectives that could be implemented not only for the CHF patients but could be tailored for other chronic illnesses
