Performance Measurement
Occupancy Target The basic performance of a hotel can be measure by their occupancy rate the occupancy rate can be measure by dividing the total number of rooms occupied by the total number of rooms available times 100.
Hotel management have daily goal to get the higher occupancy for that they do future casting and they set the daily room price according to their research and according to expected occupancy
For Example
• The Rack rate of a Devonport room is $190
• 25th July 2016 there is no advance booking for the day and there is no special event on this day so to get the expected occupancy Devonport have to reduce the price from their rack rate and they may sell their room for …show more content…
Devonport hotel set a revenue goal for whole year and they try to reach their by increasing and decreasing the price in different time of the year while changing in prices they also keep in mind to maintain their occupancy rate that help them to maintain their standard on 4* star.
TASK 3
Outsourcing
Outsourcing is a practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally.
Advantage
• Reduced Operational and Recruitment costs: Outsourcing eludes the need to hire individuals in-house; hence recruitment and operational costs can be minimized to a great extent.
• Outsourcing the supporting processes gives the organization more time to strengthen their core business process
Disadvantage
• Although outsourcing most of the times is cost-effective at times the hidden costs involved in signing a contract while signing a contract across international boundaries may pose a serious …show more content…
Its wants to be a safe and clean environment for customers. The customer need quality food.
Range Followed the plan of restaurant area.
Requirements The contractors' technicians responding to a service call shall report to the job site and have the appropriate service manuals, proper tools and test instruments and factory supplied repair parts.
Standard The contractor must work according to health and safety in employment act. The contractor shall eliminate and dispose of all defective materials removed in accordance with all applicable rules, regulations, codes, laws, ordinances, statutes
Restriction All work shall be completed during the hours of 12P.M through 4:P.M unless. Manager provide work schedule any work that is going to inconvenience customers must be discussed with the hotel manager well before this occurs
Keep a particular service in house consider setting staffing