Destination Image Management Case Study

Great Essays
Destination image formation
Mackay and Fesenmaier described destination image formation as “a composite of individual inputs and marketer inputs” (As cited in Aramberri and Butler, 2005, p.60). Hence, image formation has both a supply-side and a demand-side component. That’s why, the way image is formed will be recognized from the point of marketer and individual.
Kotler and Gertner (2011) defined Strategic Image Management (SIM) as "the ongoing process of researching a place’s image among its audiences, segmenting and targeting its specific image and its demographic audiences, positioning the place’s benefits to support an existing image or create a new image, and communicating those benefits to the target audiences " (p. 41). In other words,
…show more content…
The fact that the tourism industry cannot cater for each individual separately constructs the foundation of market segmentation. As a result, market segmentation incorporates considering “a heterogeneous market as a number of smaller homogenous markets” (Dolnicar, 2008, p.129). The segmentation criterion or segmentation base is the factor that is employed to classify like-minded consumers. The most common approaches used to segment a tourism market …show more content…
On one hand, push factors are internal motives or forces that drive tourists to search for activities that are likely to lessen their needs. These factors are intrinsic motivation like the desire for prestige, rest as well as relaxation, and social interaction. On the other hand, pull factors are external forces that make an individual select one destination over another. They are useful during the selection of a destination since these factors cause a dissatisfied desire that can induce a feeling of personal deficiency (Hsu and Huang,

Related Documents

  • Improved Essays

    Segmentation strategies An effective market segmentation takes into account different subsets in a market, in this case students. They are the customers that we are looking to attract and create a product so that they can use it in the future. Nipissing takes into account many different segments of the market that they can use when trying to focus on their marketing strategies. These strategies include things such as geography demographic, social, thoughts and feelings, behaviour and combined approaches i.e. psychographics, person/situational, and geodemographic.…

    • 1421 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    In marketing, it is mandatory to know one’s audience or market. There are multitudinous things to consider when identifying a target market. It is vital to understand the wants, resources, and buying habits of the habitué. With the help of market segmentation, large groups of people in a market are broken down into smaller groups. By using segmentation, it is more facile to define and cater to a specified group of people.…

    • 832 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    What pertinent aspects of U.S. law should the company be aware of in its goal to do business internationally? Alien Tort Claims Act of 1789, is a law that over the years have become a very important human rights tool for any infringement of a right. “Since 1980, the ATCA has been held to apply to human rights violations by agents of foreign nations occurring outside the United States.” (Sebok)…

    • 859 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Segmentation is a vital thing in the marketing .There are so many definitions for the segmentation, IT is the process of splitting customer, in a market into different groups as well as segments in their think about the customers interest and comparable such has comparable with other customers and think about set of needs satisfied by a distinct marketing proposition” (McDonald & Dunbar, 2004).Only Other hand It involves aggregating prospective consumers into groups considering (1) Consumer’s common needs (2) Consumer’s respond similarly to a market action Such has consumer market can be segmented considering demographic, geographic, psychographic, and behavioral .when the segmentation divide considering…

    • 802 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Tnz Marketing Objectives

    • 947 Words
    • 4 Pages

    Tourism New Zealand will always have a targeting and segmentation strategy and the tourism industry will always need to be able to maximise its returns from that strategy. Question 2f- Destination positioning is the process of segmentations and target marketing. The objective is to position the tourism product for the minds of potential customer, this means creating a unique image of the product, having a unique image of a particular destination helps to differentiate it from the completion, also this should provide a competitive edge to a product by making it attractive to its target markets. TNZ has positioned The 100% Pure New Zealand brand has been successful in positioning New Zealand as an aspirational destination in our key markets. TNZ found that 70% of international visitors go through Auckland airport so they have positioned Auckland to be appealing gateway for the rest of New Zealand.…

    • 947 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Market segmentation is the process of dividing a market into prospective buyers who have different needs and characteristics, or behaviours, and who might require separate products or marketing programs. A company is able to step up its marketing and sales efforts and reach out to a whole new market by using gender segmentation. In this case, Nike captured the women’s sports apparel market. There are few type of segmentation used by Nike such as geographic segmentation, demographic segmentation, Psychographic segmentation and behavioural segmentation. Geographic segmentation for Nike’s company divided over the world.…

    • 851 Words
    • 4 Pages
    Great Essays
  • Superior Essays

    Amazon Research Paper

    • 1604 Words
    • 7 Pages

    Market segmentation: strategies for success. Marketing Intelligence and Planning. Vol. 16, pp.394-406 McBurnie, T., and Clutterbuck, D., 1988. Give Your Company the Marketing Edge.…

    • 1604 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    Marketing Segmentation Marketing segmentation is a way for companies to efficiently use marketing dollars to advertise their product to a specific group of customers based upon similar needs or preferences they all share. In the article, Diversity Marketing: Better Targeting of Today’s Shoppers, authors Laura Mandala and Steven Schwadron assert that the use of diversity marketing can help retailers achieve more efficient use of marketing dollars. This paper will discuss the thesis and purpose of the article, explore the key points presented, and review the conclusion and recommendation offered by the authors. Lastly, this paper will offer an assessment on the articles overall quality and usefulness.…

    • 708 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Current segmentation criteria Discuss any segmentation criteria currently identified in the Marketing Plan for describing the target market/market segments. • Attitude: Consumer incentives on products or services. For example, consumers may be skeptical about the value of new forms of technology. Or they are considered to be the negative comments about a particular brand because of past experience.…

    • 1484 Words
    • 6 Pages
    Decent Essays
  • Great Essays

    Introduction Tourism is and always has been one of the major contributions to a country’s economy. It is a social, cultural and economic event in which involves the movement of people to countries or places outside of their usual environment for leisure, business or medical purposes. The tourism industry is made up of different components such as transportation, attraction, accommodation, travel and tour operators etc. Hospitality is a “place”, where people can still be exceptional individuals and can extend their own personality style (Hogan, 2008). The Tourism and Hospitality industries are the largest and the fastest growing industries in the world.…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    According to Crompton (1979), there are seven push factor in the first group which are escaping from the perceived mundane environment, exploration and evaluation of self, relaxation, prestige, regression, enhancement of kinship relationships and facilitation of social interaction. Then for the pull factor motivation factor exist which are novelty and education. Since Crompton’s research according to tourist motivation then there many studies have been attempted to determine push and pull motivation factor among the tourist perspective in different setting (Cha, 1995; McDonald, 1990; Isu- Aloha, 1991). There have been defined for push factor motivates such as knowledge-seeking, relaxation, family togetherness and for pull factor motivates such as natural and historic environment, cost, facilities, safety and…

    • 723 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    INTRODUCTION Adidas is a major German sports apparel manufacturer. Adidas, one of the largest sportwear manufacturer in Europe yet the second largest sportwear manufacturer in the world. It is also a sport goods maker and a number of Adidas in German. Adidas is an international company and it was the largest company in Europe. Each year, the company gets a big turnover, which amounts around 6 billion euros.…

    • 1463 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Revenue management is selling the right product to the right price to the right people to the right place through the right channel . It helps to predict the demand of a consumer to optimize inventory and the availability of price for increasing the revenue growth . Revenue management is not mean to sell a room today at lower price to sell it tomorrow at higher rate . It means to sell a room at lower price today if it doesn’t meet higher demand Revenue management helps to gather information about the market condition . It’s a long term strategy which takes all revenue , consider with their profitability and sell low price even in high demand period .…

    • 871 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Introduction In the last few years, marketing has witnessed many developments in China as well as in the rest of the world. The change in the profile of consumers has affected their buying behaviors and habits. As a result of this, new marketing strategies have been developed. Additionally, modern marketing concept prevailed the market instead of traditional one.…

    • 1786 Words
    • 8 Pages
    Superior Essays
  • Improved Essays

    II. THE BACKPACKER’S LEVEL OF MOTIVATION Travel Motivations has an important role in decision making particularly in choosing a destination to visit. It supports the perception of an individual on the purpose of why he should travel to a destination whether it is for various reasons such as relaxation, curiosity, experience, adventure, increase knowledge on a particular topic but without the help of an individual itself, travel motivation will not exist in the first place. The growth of tourist typology accompanied by an increase in research that resulted for the emergence and development of this concept.…

    • 882 Words
    • 4 Pages
    Improved Essays