With every assignment I am required to complete, I always take something from it that I will bring in to my every day, personal life. Project #1 was an extremely helpful learning aid that allowed me to better develop my communication and professional skills. I learned how to get my point across in a very concise and structured manner, forcing me to focus on what mattered and not get carried away with my thoughts. I believe that the purpose of this critical reflection is to demonstrate what skills I had developed, any challenges that I faced, and overall, how this has prepared me to communicate more effectively in the future.
Skill Development
Through working for Teramos Consulting, it made me truly understand that good communication …show more content…
A video that helped me complete this task was 'Formatting Your Recommendation Report' and with this, it taught me how to break up my message into different sections, providing the reader with an easier understanding of the different components. I was able to use sub-headings more effectively than ever before (Ametros, 2018). This task did not have only one part to it, but two, which required more critical thinking and planning. Once I received the response from my client, I was then asked by my client to brainstorm some talking points that would be shared with their stakeholders. This was a little more difficult as I had to completely ignore everything I wrote in my recommendation memo and include points that would be more appropriate and well thought-out for the stakeholders. It was important to ensure that when you are providing information to someone that knows very little of what you are sharing with them, that everything is written out in an organized manner that easy to understand and convey to any …show more content…
The skills I had to learn and develop in order to construct these emails to unsuccessful vendors were more advanced than any other skills I was required to learn prior to this task. I needed to somehow deliver negative news to individuals and companies that were not expecting it. I had to utilize my emotional intelligence and carefully assess my emails before sending them to the unsuccessful vendors. In order to do so, I turned to the videos 'Negative News - Organization' and 'Negative News Strategy.' The first one taught me how I should properly lay out my email so that the vendor has a clear understanding of the message I am sending to them. The second one taught me how to achieve the purpose of the email and I understood that I had to be very clear with what I wanted to say, but also soften the negative news in a way that was the complete opposite of harsh or stern (Ametros, 2018). It is also important to present the negative news in a clear and respectful way, and make sure to only state it once (Meyer,