B. (1998). Qualitative research and case study application in education. San Francisco: Josey-Bass Publisher.
Merriam, S. B. (1988). Case study research in education: A qualitative approach. Newbury Park, California: Sage.
Messman, S. J. & Mikesell, R. L (2000). Competition and interpersonal conflict in dating relationships. Communication Reports, Winter 2000, Vol. 13 Issue 1, p21 – 35
Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: an expended sourcebook. (2nd. Ed.) Thousand Oak, CA: Sage.
Murnighan, J. K. (1999). The information dilemma in negotiations: effects of experience, incentives, and integrative potential. International Journal of Conflict Management, 1999, Vol. 10 Issue 4, p313 – 350.
Musa Fathullah Harun (1999). Sistem kekeluargaan dalam Islam. Selangor: Dr. Musa Bin Fathullah Harun.
Osman Abdul Hamid (1999). Kes-kes mal tertangguh di Mahkamah Syariah Negeri Selangor. Unpublished Masters in Islamic Study Disertasion. UKM, Bangi.
Putnam, L. L. & Folger, J. (1988). communication, conflict, and dispute resolution: the study of interaction and the development of conflict theory. Communication Research 15 (1988).