The facts in this case you are taking over a clinic that needs a new organizational structure. The administrator is responsible for addressing any organizational issues. An organizational structure sets the rules and policies in place for the organization. If there is an organizational structure in place right now in this clinic then current employees are not being held accountable for their actions when they break the rules. The organizational structure will determine who is responsible for what duties and how the flow of information is communicated from every level of the clinic. As the new administrator, it is your job to plan, organize and direct the new objectives and goals you have set. This might include making critical staffing decisions
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Policies and procedures for privacy and security need to be developed, adopted and implemented in the clinic. Then people would be selected to monitor the policies and procedures. The plan would include monthly risk assessments meetings to monitor the implementation of the policies. I would also have a training class each month with employees to remind them of the HIPPA requirements. The clinic should also make available to all patients a copy of their HIPPA rights either through pamphlet, television channel or internet. The plan should also include what to do if someone violates HIPPA what authorities will be notified and what consequences will take place. Lastly, implementation of the privacy and security policies should take place and employees held accountable for any violation of them.
The filing system needs an overhaul. I would assign someone new to take over the record keeping. The next step would be inventory every file in the office. Then all locations of files should be written down or mapped for reference. You would then analyze the records to decide what kind of filing system you would need to …show more content…
There is only one strength to me in this case that they service a large Medicaid and SCHIP population. This would mean they are still open due to their steady patient flow. The weakness is the leadership has left the building. Everyone is doing whatever they want with no repercussions for their actions. As the new administrator is it important to set standards and guidelines and follow through on implementing them.
Case 12: A Lottery for Employee Attendance In this case, the nursing home was at first having a lot of CNAs calling out sick right before and after a holiday. The nursing home was losing $6000 a month due to the absenteeism. The Administer in Training (AIT) solution to the problem was the lottery. You had to be at the nursing home on every scheduled shift to be entered in the lottery. Its prizes included cash, large appliances and paid vacations. It helped drop absenteeism by 27%. The problem know was that the CNAs were coming into to work sick spreading their germs.
First, we need to look at employee satisfaction. If employees are happy with their work environment then they show up and work. I would put in place a suggestion box or hotline they could call to vent their frustrations about the work environment. Then read the suggestions and try to change what I
Policies and procedures for privacy and security need to be developed, adopted and implemented in the clinic. Then people would be selected to monitor the policies and procedures. The plan would include monthly risk assessments meetings to monitor the implementation of the policies. I would also have a training class each month with employees to remind them of the HIPPA requirements. The clinic should also make available to all patients a copy of their HIPPA rights either through pamphlet, television channel or internet. The plan should also include what to do if someone violates HIPPA what authorities will be notified and what consequences will take place. Lastly, implementation of the privacy and security policies should take place and employees held accountable for any violation of them.
The filing system needs an overhaul. I would assign someone new to take over the record keeping. The next step would be inventory every file in the office. Then all locations of files should be written down or mapped for reference. You would then analyze the records to decide what kind of filing system you would need to …show more content…
There is only one strength to me in this case that they service a large Medicaid and SCHIP population. This would mean they are still open due to their steady patient flow. The weakness is the leadership has left the building. Everyone is doing whatever they want with no repercussions for their actions. As the new administrator is it important to set standards and guidelines and follow through on implementing them.
Case 12: A Lottery for Employee Attendance In this case, the nursing home was at first having a lot of CNAs calling out sick right before and after a holiday. The nursing home was losing $6000 a month due to the absenteeism. The Administer in Training (AIT) solution to the problem was the lottery. You had to be at the nursing home on every scheduled shift to be entered in the lottery. Its prizes included cash, large appliances and paid vacations. It helped drop absenteeism by 27%. The problem know was that the CNAs were coming into to work sick spreading their germs.
First, we need to look at employee satisfaction. If employees are happy with their work environment then they show up and work. I would put in place a suggestion box or hotline they could call to vent their frustrations about the work environment. Then read the suggestions and try to change what I