The management, which consisted of Chambers and Solvik believed that voice traffic in the future, …show more content…
The strengths included customer focus, the sales and distribution capability of the company, the company’s acquisition process and also, the company’s strategic use of IT and the Internet. These four key strengths required to be maintained and kept stable so as to contribute to the company’s growth. As the company kept growing, the management felt that it was important to carry out an in-house evaluation and determine whether Cisco can achieve further success. Chambers and Solvik believed that the internet would eventually have an effect on every job in the future. An evaluation on whether the internet transformed how business was being carried out by the senior executives was carried out. The results confirmed that the senior executives in Cisco who adopted IT were more effective and efficient. In order to get the company in uniformity and towards the same objectives, the part of the company that had not engaged in IT needed to. This is the time when there was a structural change in the organization and IT no longer reported to the CEO. Getting the rest of the organization to adopt IT required more creativity, consulting skills and also a personal approach by Solvik himself. He told chambers that he needed to get involved in the matter personally. The structural change helped accelerate technology adaptation throughout the company as the use of IT became mandatory for all senior …show more content…
Chambers felt that doing the same to Internet capabilities would also be successful. The reason for making it a companywide goal was to maintain the competitive advantage that Cisco had over its competitors. Other players in this field had started adopting the same applications used by Cisco and it was only a matter of time until the company lost its leading position. Making this a companywide goal would ensure that Cisco became more innovative and ahead of the competition. Chambers would be directly involved in this phase of internet capabilities. Each group in the organization was to develop an internet strategy that was integrated with the group’s business strategy and present it to Chambers himself. These detailed objectives were aimed at supporting the company’s broad goals. Solvik knew that the only way Cisco would achieve its internet capabilities goals was if each and every part of the company worked towards the same goal. Chambers’ direct involvement in the matter signified the importance of internet capabilities to the future of the company. It was clear that some of the groups in the company were not fully committed, and this made chambers make the reviews a mandatory