The literature review revealed that global organizations such as Charles Schwab are operating at a 40% performance deficit compared to the U.S. based companies due to a lack of substantial funding for value added training programs. Charles Schwab was found to only be evaluating their programs utilizing the perceived employee impressions without acknowledgement of knowledge transfer percentages and organization impact. A strategically funded training program that consists of approximately 2 to 3 percent of the organizations revenue and is evaluated, tested, and improved was found to potentially increase market share by almost 6
The literature review revealed that global organizations such as Charles Schwab are operating at a 40% performance deficit compared to the U.S. based companies due to a lack of substantial funding for value added training programs. Charles Schwab was found to only be evaluating their programs utilizing the perceived employee impressions without acknowledgement of knowledge transfer percentages and organization impact. A strategically funded training program that consists of approximately 2 to 3 percent of the organizations revenue and is evaluated, tested, and improved was found to potentially increase market share by almost 6