The Verizon Wireless is a telecommunication company that provides wireless services to its subscribers across the U.S. The Store manager at Verizon Wireless is in charge of the overall productivity levels, including sales goals and profit percentages of their branches, corporate policies, inventory, employees’ welfare, and auditing management. The store manager actively conducts interviews, assesses, and recruits workers. Customer service is the most important aspect in the company (Ugboro, 2006). The manager monitors customer sales relations and provides practical feedback. The manager also highlights the shortcomings in performance and ensures customers are provided with excellent services.
With increasing competition, organizations are gradually …show more content…
These include, job enrichment, job enlargement, scientific management, and job characteristic theory. Job enrichment approach involves assembling specialized tasks into one task to enable the employees to complete it from the start to the end (Ugboro, 2006). Motivational factors are incorporated into the tasks to increase the responsibilities of employees at work. Even though employees have more tasks, they have freedom to choose and control how they carry out the tasks. In Job enrichment, employees have flexible working hours that offers them opportunities to deal with their work related and personal …show more content…
However, as compared to Job enrichment, it does not provide added authority or responsibilities. The aim of Job enlargement is to decrease the monotony and boredom involved in doing the same job every day (Tims, Bakker & Derks, 2013). By increasing the amount of tasks at work, the company attempts to improve the efficiency of the employees to overcome overspecialization. One methodology of job enlargement is job rotation where workers shift from one task to another during the work hours. This approach aims to improve work efficiency with regard to mechanical work pace.
Scientific management emphasizes on precise specializations and narrowing of workers activities and tasks to reduce excessive labor (Ugboro, 2006). Factors such as independent teams and modified tasks skills are used to improve the employees’ productivity and that of the company. Jobs should address individual employee needs, growth, recognition, and respect. A scientific management system based on the social information, that redesigns work, should involve interactive aspects at individual and team levels to assist employees to build social realities at
With increasing competition, organizations are gradually …show more content…
These include, job enrichment, job enlargement, scientific management, and job characteristic theory. Job enrichment approach involves assembling specialized tasks into one task to enable the employees to complete it from the start to the end (Ugboro, 2006). Motivational factors are incorporated into the tasks to increase the responsibilities of employees at work. Even though employees have more tasks, they have freedom to choose and control how they carry out the tasks. In Job enrichment, employees have flexible working hours that offers them opportunities to deal with their work related and personal …show more content…
However, as compared to Job enrichment, it does not provide added authority or responsibilities. The aim of Job enlargement is to decrease the monotony and boredom involved in doing the same job every day (Tims, Bakker & Derks, 2013). By increasing the amount of tasks at work, the company attempts to improve the efficiency of the employees to overcome overspecialization. One methodology of job enlargement is job rotation where workers shift from one task to another during the work hours. This approach aims to improve work efficiency with regard to mechanical work pace.
Scientific management emphasizes on precise specializations and narrowing of workers activities and tasks to reduce excessive labor (Ugboro, 2006). Factors such as independent teams and modified tasks skills are used to improve the employees’ productivity and that of the company. Jobs should address individual employee needs, growth, recognition, and respect. A scientific management system based on the social information, that redesigns work, should involve interactive aspects at individual and team levels to assist employees to build social realities at