M3A1 Hospital Design from an OM Perspective The case study entitled Evaluating hospital design from an operations management perspective, by Vos, Groothuis, & Merode, (2007), attempts to determine the most efficient layout of a hospital’s patient working spaces within a proposed hospital complex. The case study purports to indicate best physical floorplan layout properties, based on analysis and experimentation of patient flow, operational management strategy, logistical concepts, and future technology growth. The case study emphasis (operations and management requirements) was appropriate, but incomplete and non-functional for the goal of assessing and determining hospital design. The material presented in the study was a monolith approach
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The single aspect OM approach disregarded health care provider requirements, time constraints and delays in patient care, patient needs and satisfaction, and the integration of follow-on care requirements. The results of the experimentation and case study by Vos, Groothuis, & Merode, (2007) addressed the need to maximize floor space for patients based on a study of arrival and wait times, but failed to address deviations in wait times, and more importantly, deviations in care provider delays. Additionally, the study didn’t address patient post care, time, or appointment follow-up requirements which largely affect the patients time in the facility, as well as the volume of patients in the facility at a given time. In essence, the study was a narrowly designed, one way in, single-aspect approach to a multi-faceted, multiple outcome problem. The method of evaluation was a single case study design, which limited the outcome because the variables of the …show more content…
Complimentary practices such as Obstetrics and Gynecology could share a department, which is the essence of efficiency and falls in line with the Operations Management functions, and is even more important with service oriented operations. Service Operations are those functions that are created at the time the customer arrives, and can’t be produced before their arrival (Sanders, 2012). These services can be less predictable, and the time to provide the required service is different for each individual. Because time is the variable, it is important in the case of hospital layout to adequately provide space for patients and providers since the variable of time can affect how long a patient waits before receiving treatment, and the wait time between initial treatment and discharge of the patient with services
The single aspect OM approach disregarded health care provider requirements, time constraints and delays in patient care, patient needs and satisfaction, and the integration of follow-on care requirements. The results of the experimentation and case study by Vos, Groothuis, & Merode, (2007) addressed the need to maximize floor space for patients based on a study of arrival and wait times, but failed to address deviations in wait times, and more importantly, deviations in care provider delays. Additionally, the study didn’t address patient post care, time, or appointment follow-up requirements which largely affect the patients time in the facility, as well as the volume of patients in the facility at a given time. In essence, the study was a narrowly designed, one way in, single-aspect approach to a multi-faceted, multiple outcome problem. The method of evaluation was a single case study design, which limited the outcome because the variables of the …show more content…
Complimentary practices such as Obstetrics and Gynecology could share a department, which is the essence of efficiency and falls in line with the Operations Management functions, and is even more important with service oriented operations. Service Operations are those functions that are created at the time the customer arrives, and can’t be produced before their arrival (Sanders, 2012). These services can be less predictable, and the time to provide the required service is different for each individual. Because time is the variable, it is important in the case of hospital layout to adequately provide space for patients and providers since the variable of time can affect how long a patient waits before receiving treatment, and the wait time between initial treatment and discharge of the patient with services