In the novel, Business @ the Speed of Thought one of the central points was the idea that the American society would become more paperless. His idea of a paperless society to prove his idea he used examples from his company and hypothetical situations that illustrated how cost-effective it would be for a company to go paperless. Gates proves to readers paperless companies do more than save money they save time, they are more efficient and more productive; which in turns allows the company to spend more time on its customers.
