My current employer, is in the aviation industry for whom telecommunication plays an extremely critical role. For the past 10 years, they had outdated technology managed by minimal staff. This affected communication but increased costs in keeping the present technology alive. Also, since the airport is constantly seeing changes and expanding, it gets difficult to manage with the communication resources we currently have and makes it impossible to add more users to the existing system. Considering all the factors, the aviation authority decided to outsource the Unified Communication department to implement the latest technology and maintain and manage day to day activities.
Evaluation
My company did considered 3 vendors to update …show more content…
Best Solution Inc were also in a better position to deal with system down issues and needed less downtime since they had the resources and capability needed. Vendor 1 or Vendor 2 typically call the product vendor for support if the system goes down and we wanted to eliminate the middleman and outsource directly to the product manufacturer to get better and faster support, which is crucial to our business. Choosing Best Solution Inc., was not the most cost effective option available, but all other evaluation criteria held a higher priority over the …show more content…
first begins to provide services for Supported Products at Supported Sites as defined in this Agreement. Service Assumption occurs after all on boarding activities have completed and been accepted, and after the Supported Products have been installed by Best Solution Inc., or its authorized subcontractor, and they have certified the products as being eligible for coverage. All devices need to be registered and certified. A Service Assumption Date may be established for each Supported Product and Supported Site. The parties shall identify the projected Service Assumption Dates in the Implementation Plan, which typically will be within ninety 90 days of the Effective Date of this Agreement and after receipt of all necessary