Edmond, thank you for your insight on best practices involving interagency operations. You seized upon a key contributor to successful emergency management and interagency operations, communications. A critical component of emergency management is the establishment of command and control. Because the importance of command and control the Incident Command System (ICS) has been adopted as a best practice for incident management (Sylves, 2015). Command and control cannot be establish without the ability to communicate. Information has to flow into the operations center in order for command to make informed decisions as to how to respond. The decisions about the response then have to be clearly communicated to coordinate the effort of
