We must also focus on our work environment, our service, and the care we provide.” (Duke Children’s Hospital) Duke Children’s Hospital uses four perspectives of the balanced scoreboard method, clinical quality and internal business, customer service, financial services, and work culture. Clinical quality and internal business focuses on how they go about doing their work, customer service focuses on how we exceed the needs and expectation of internal and external customers, financial success is focused on we to generate sufficient resources to reinvest in people, technology, and other things, work culture focuses on employee
We must also focus on our work environment, our service, and the care we provide.” (Duke Children’s Hospital) Duke Children’s Hospital uses four perspectives of the balanced scoreboard method, clinical quality and internal business, customer service, financial services, and work culture. Clinical quality and internal business focuses on how they go about doing their work, customer service focuses on how we exceed the needs and expectation of internal and external customers, financial success is focused on we to generate sufficient resources to reinvest in people, technology, and other things, work culture focuses on employee