Army Casualty Identification: Questions And Answers

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SUBJECT: Army Casualty Courses Policy for CNO/CAO Certification (https://www.hrc.army.mil/Milper/12-374) 1. Purpose: To provide up-to-date information on the certification process of being a Casualty Notification Officer (CNO) and a Casualty Assistance Officer (CAO). 2. Facts: a. Effective immediately, the standardized CNO/CAO initial certification course will take place in a classroom setting and includes the following modules: CNO, grief bereavement & self-care (GB&SC), and CAO. b. CNOs and CAOs must complete the classroom coursework and pass a written test to gain initial certification. Individuals must pass the standardized test according to the student performance measure set by Casualty and Mortuary Affairs Operations Center (CMAOC).

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