Penny’s main issue she is troubled by is regarding her roommates. Penny has two roommates; roommate A and roommate B. Roommate A is the roommate who Penny shares a closer relationship with. They have many similarities and have a better connection. Roommate B is the roommate who Penny tends to bump heads with because of her hygiene in the kitchen.
Penny is in an uncomfortable situation with her two roommates because their lack of cleanliness is bothersome to her. She is bothered by her apartment being messy because Penny spends a lot of time there studying. She is distracted and unable to focus when the apartment is messy. In Penny’s eyes, Roommate A’s messiness in the bedroom is not as annoying as Roommate B’s messiness in …show more content…
I did not use ‘um’ as much as I did in the first PHI, however I continued to say ‘so’ throughout both PHI’s. In fact, I used ‘so’ twice in two sentences. I think I use ‘so’ to give me a moment to clarify my thoughts. I could improve this by really thinking about what I say before I say it. Another thing I would like work on is sitting still. A few times throughout the video I was fidgeting in my chair and moving my head in different positions. I do not want my client to feel as if my fidgeting is an indicator that I am bored with the session or that I am eager to end the session. Another thing I would like to work on is being more concise in my reflections, inquiries, and summaries. Many times throughout the session I was nervous and began to ramble. I could have effectively gotten my point across without the added fillers or continuation of a sentence. For example, in statement 25 I repeated my question twice which was not necessary. Another example is in statement 18, I continued rambling but if I had been more concise it would have been a better reflection of content and feelings. I have many things I could work on to improve my helping skills and plan to continue