Recalling the statistics from Boeing, civil aviation has a success rate of about 99% (Statistical Summary, 2014). For this reason, it is easy to fall into the trap of being unprepared in the event that the unthinkable happens, and there is a major accident involving the organization’s aircraft. If the accident takes place in the United States, the NTSB will deploy a “Go Team” to begin investigating the accident. If the accident takes place in another country, the NTSB will most likely be involved, but the country where the accident took place will likely conduct the investigation with the added involvement of the ICAO. In either case, the airline will have a right to all of the results, and information relating to the accident including
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Now is the time to make these considerations. Waiting for an accident to happen is no time to “wing it.” As far as general accident investigation, there is no need to rewrite a manual or duplicate existing procedures. Local, city, state and federal procedures are in place, and the organization’s procedures should be in support of those plans (Wood, 2003). The plan should cover the first several hours to the point where the NTSB will take over. Considerations need to be made on who will be on duty when an accident occurs. Having a group of maintenance experts is one thing, but if the only people working are clerks and baggage handlers, there needs to be a procedure in place for them as well (Wood, 2003). Their procedure will likely be to activate a phone tree to get experts, and an emergency team on site. The first procedure should be the government mandated requirements. This involves preserving records like a list of flight crew and passengers onboard, cargo onboard, flight records and maintenance records will also need to be preserved for the investigation (Wood, 2003). When assembling a response team, training must also be considered. It is no use to the company to have a response team if the NTSB declares the accident site to contain blood borne pathogens, and the response team hasn’t received the required training or PPE to be allowed to enter the wreckage …show more content…
This does not mean that the NTSB is the agency that handles the task; they are the ones who manage the program. The task of handling the assistance is delegated to the air carrier in addition to the other agencies which may grant assistance, such as the Red Cross (Lawrence, 2008). Under this act, the airline must have a reliable publicized toll free number and a staff equipped to handle the calls from families. It is also up to the airline to give timely notification to the families. The air carrier must also offer consultation to the families for disposition of remains and effects (Wood, 2003). The organization must also return the possessions of the victims and retain unclaimed possessions. Consulting families about monuments for the deceased is also part of the provisions of the Aviation Disaster Family Assistance Act. The airline is also responsible to take care of the travel expenses of the families involved. Another consideration is that the airline must treat all passengers and passenger’s families equally, regardless of whether they purchased a first class ticket or an economy class ticket (Wood, 2003). The airline’s interaction with the families and the survivors of accidents can make all the difference in dealing with a tragic situation. Although
Now is the time to make these considerations. Waiting for an accident to happen is no time to “wing it.” As far as general accident investigation, there is no need to rewrite a manual or duplicate existing procedures. Local, city, state and federal procedures are in place, and the organization’s procedures should be in support of those plans (Wood, 2003). The plan should cover the first several hours to the point where the NTSB will take over. Considerations need to be made on who will be on duty when an accident occurs. Having a group of maintenance experts is one thing, but if the only people working are clerks and baggage handlers, there needs to be a procedure in place for them as well (Wood, 2003). Their procedure will likely be to activate a phone tree to get experts, and an emergency team on site. The first procedure should be the government mandated requirements. This involves preserving records like a list of flight crew and passengers onboard, cargo onboard, flight records and maintenance records will also need to be preserved for the investigation (Wood, 2003). When assembling a response team, training must also be considered. It is no use to the company to have a response team if the NTSB declares the accident site to contain blood borne pathogens, and the response team hasn’t received the required training or PPE to be allowed to enter the wreckage …show more content…
This does not mean that the NTSB is the agency that handles the task; they are the ones who manage the program. The task of handling the assistance is delegated to the air carrier in addition to the other agencies which may grant assistance, such as the Red Cross (Lawrence, 2008). Under this act, the airline must have a reliable publicized toll free number and a staff equipped to handle the calls from families. It is also up to the airline to give timely notification to the families. The air carrier must also offer consultation to the families for disposition of remains and effects (Wood, 2003). The organization must also return the possessions of the victims and retain unclaimed possessions. Consulting families about monuments for the deceased is also part of the provisions of the Aviation Disaster Family Assistance Act. The airline is also responsible to take care of the travel expenses of the families involved. Another consideration is that the airline must treat all passengers and passenger’s families equally, regardless of whether they purchased a first class ticket or an economy class ticket (Wood, 2003). The airline’s interaction with the families and the survivors of accidents can make all the difference in dealing with a tragic situation. Although