Question1. Conduct a SWOT analysis of the above organization. Your analysis should include the following influences.
a. Skills
b. Staff
c. Structure
d. Systems
e. Shared values
Analyse the impact of each influence (as above) on the organization.
Assess the consequence of each impact as they apply to the organization.
The answer: My analysis of Aetna (Inc), using a SWOT model includes
a. Skills:
—Strengths: Aetna has developed innovative and tailored products and service solutions to place them at number one in the health care industry. Improving their customer services training and developing their feedback system has contributed to skill development, helping them achieve number one.
(all information sourced from class handout) …show more content…
On one hand, Aetna’s ability of competition would be hurt by high staff turnover. On the other hand, the expenses are increasing quickly because there are too many employees need to train and reward.
(http://connection.ebscohost.com/c/company-reports/78346167/aetna-inc-swot-analysis)
—Opportunities: In order to get a reward, frequent trainings are good opportunities for all employees to improve themselves to keep their market position. It could inspire their enthusiasm to make contributions to their company.
(https://www.aetna.com/about-us/diversity-inclusion/ceo-cdo-vision.html)
—Threats: It is a serious problem that Aetna should decrease its employee count in order to cut costs and increase revenue.
(http://www.wsj.com/articles/aetna-to-boost-incomes-of-lowest-paid-workers-1421105445)
Impact and consequence: There are large numbers of employees in Aetna. The company rewards their employees because of their contribution to the company. All staff have an opportunity to be accepted and valued. At the same time, this company needs to train their staff to improve their skill. However, it is too expensive to inspire employees. So, there are more financial problems in this