One of those threats is the sale of counterfeit goods by third party sellers at Acme, Inc. Over half of Acme’s sales are by third party sellers and the company has strict controls in place to prevent counterfeit goods from being sold on Acme’s website. However, despite Acme’s best efforts, sometimes counterfeit goods do slip through the cracks and are listed for sale on Acme’s website. This is a significant threat to Acme’s business and to the public policy team because governments are very concerned about infringement on intellectual property rights and controlling the sale of counterfeit goods. If a government finds that counterfeit goods are being sold, they could restrict Acme’s ability to do business in that country. This would mean that the public policy team had failed in their responsibility of ensuring the business is able to operate in that country. It would also mean that the organization was failing in its mission to be the most customer centric company because customers would not have access to Acme’s goods and …show more content…
Situational leadership theory was first proposed in 1969 by Paul Hersey and Ken Blanchard in their book, Management of Organization Behavior: Utilizing Human Resources. Situational leadership theory states that leadership behavior should adapt to the maturity and readiness of subordinates. According to Daft (2014), “The point of the situational model is that subordinates vary in readiness, which is determined by the degree of willingness and ability a subordinate demonstrates while performing a specific task”. Willingness is defined as the degree of confidence, commitment and motivation an employee has to achieve an objective (Hersey, Blanchard, & Johnson, 1996, p. 195), whereas ability is defined as the knowledge, experience and skill that an employee has to complete an objective (Hersey, et al., p. 194). According to this theory, leader behavior should fall into one of four categories depending on subordinate readiness: telling, selling, participating, and delegating (Hersey, et al., p.