As a sales representative of ABC Pharmaceuticals Corporation, I was contacted three months ago by CBS pharmacy store which would like to order some nutrition supplements. In the negotiation, CBS specifically required that the shelf life shall be longer than one year. Our manufacturing department and logistic department guaranteed me that the customer’s requirement can be fulfilled. Therefore, I accepted CBS’s order, the contract was signed, and products were shipped last month. However, the procurement manager of ABC contacted me and claimed that the shelf life of received products was only half a year, requiring a return or a compensation.
This was a major challenge to my credibility or personal character, given that I did not fulfill my
This was a major challenge to my credibility or personal character, given that I did not fulfill my